Workshop Cancellation, Credits & Seat Transfers

Workshop Cancellation, Credits & Seat Transfers

We prepare tools, materials, and classroom space for each registered participant. These terms help us offer flexibility while protecting the preparation that goes into every Imagination Print workshop.

Cancel at least 7 days before your workshop

Contact us at least seven calendar days before the scheduled class start. For each canceled seat, you may choose a workshop credit equal to the amount paid for that seat or transfer your registration to another available Imagination Print workshop. Standard customer-requested cancellations are handled through credits and transfers rather than cash refunds, except where required by law.

Cancel fewer than 7 days before your workshop

Workshop credits and cash refunds are not normally available for late customer cancellations because materials and space have been reserved. You may transfer your seat to another person if you contact us with the replacement participant's name at least 24 hours before the scheduled class start. Contact us about emergencies; we will consider exceptional circumstances individually.

Workshop credits

Workshop credits are for future Imagination Print workshops, subject to available seats. They have no expiration date. Credits are not redeemable for cash except when required by law. If the replacement workshop costs more, you pay the difference. Contact us to apply or check a remaining credit balance; credits are managed by our team.

Missed workshops

Participants who do not attend without notice generally are not eligible for a refund or credit. Please contact us if an emergency prevented attendance.

If Imagination Print cancels or reschedules

If we cancel your workshop, you can choose a full refund to your original payment method, a workshop credit, or transfer to another available class. If we reschedule and you cannot attend the new date, the same options apply.

How to request changes

Email contact@imaginationprint.shop with the workshop name, date, and order number. Your request is timed from when we receive it. Please do not include payment-card details or sensitive medical information. Nothing in this policy limits rights provided by applicable law.